She also documented the experience in photos and tweet after tweet, which she shared with her 1.6 million followers, not to mention the wider spectrum of people fascinated by things Ann Coulter does.
One of America’s most provocative political pundits has managed to accomplish the seemingly impossible and evoke sympathy for an airline on Twitter.
Coulter’s rant against the airline, which lasted about two hours, included complaints about the flight’s WiFi, which she claims wasn’t working, “probably to prevent passengers from tweeting from the plane about how they’re being treated”. Coulter said she was ordered “to move w/o explanation, compensation or apology“.
A Delta spokesman told the Associated Press that the airline was reaching out to Coulter.
“We are disappointed that the customer has chosen to publicly attack our employees and other customers by posting derogatory and slanderous comments and photos in social media”, Delta said in a statement on Sunday, further describing Coulter’s behavior as “unnecessary and unacceptable”.
But her frustration may have taken a back-seat to a Tweet where she directed anger at the “dachshund-legged woman” who was given the seat she was paid for.
But some of the sentiment turned on Coulter when Delta revealed that the upgrade she was denied was worth only $30.
In an ironic twist of fate, Coulter’s ordeal came after she expressed her famously unusual opinion in April when Dr. David Dao of Kentucky was violently dragged off a United Airlines flight that was allegedly overbooked.
While people are usually sympathetic to passengers who have high-profile customer service problems with airlines, a lot of smug people on Twitter were apparently pleased with Coulter’s Delta despair.
The 55-year-old Coulter was dissatisfied with Delta’s reply.
Ann Coulter got really, really worked up this weekend, all over $30. “That’s what offends you”. Most likely a death in the family. The policy explicitly states that “Delta accommodates the seating requirements of customers with certain types of disabilities”, which might lead to seating changes regardless of whether someone has pre-booked a seat.